See all available properties in Middleton. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. Old Navy - Paseo del Carmen Shopping Mall. one time, and a man in a kayak approached us and said we had to leave (I think--he spoke in Spanish really quickly, so I didn't completely understand), yet there were no signs posted saying that you can't swim. These are both highly recommended. You must present official ID (IFE) with address in Quintana Roo. Free Cancellation. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? Sol (PEN): Visa, Mastercard, Diners and JCB. Due to the nature of the product we offer, you always have the possibility to view the photos. 2003-2023 Lexyl Travel Technologies, LLC. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. Take advantage of the business center and free WiFi in public areas. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Other small things that kind of irked me were: our toiletries never got refilled. We are here to serve you and to meet all requests, questions or suggestions you may have. de C.V. We use own and third-party cookies to improve your experience on our website. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. We can provide it to you if you have your purchase receipt. Once you reserve and pay, you will not be able to change entrances, activities and/or tours. This luxury hotel features a casino, a full-service spa, and a nightclub. Swim in the 437-yard stalactite river inside ancient caves. After visiting with colleagues in the spring, I knew I had to bring my family back. Enjoy perks like free continental breakfast and free train station pick-up. Dear marissaramirez,Thank you for your five-star review. Who can I notify if I have special dietary requirements? No one was watching him, and yet, he smiled the whole time. But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. They did an AMAZING job with the photos at all 5 parks . I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi I so much enjoyed his positivity and was truly grateful that he was a part of my mornings in Mexico. Your previous content has been restored. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. Discover Isla Mujeres, a fascinating island in front of Cancun, where you will find spectacular beaches, a peaceful and relaxed Mexican atmosphere, and important Maya vestiges. 282. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. Are these activities allowed to elderly people? After 14 year's of marriage we finally made it to Cancun. Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. Next, we want to show you the list of the culinary geniuses that are positioning Xcaret Hotels as an ideal destination for the lovers of fine dining experiences. If I dont have one, will I be allowed to drive amphibious vehicles? 5 floors in property. Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. (01152) 55 4163 7327 The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. An all inclusive resort surrounded by natural beauty Occidental at Xcaret Destination***** is an all-inclusive hotel located in the heart of the Riviera Maya. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Packages and Xperience Passports cannot be cancelled and will not be refunded. Promotion valid only on websites and Customer Service Centers. At what speed does the zip-line travel and how long does a single journey last? Is there any type of refund and/or cancellation. Xcaret is 37 miles (60 km) south of Cancun, 4 miles (6 km) south of Playa del Carmen, 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum. A floating Mexican party awaits you at Xoximilco. We can provide it to you if you have your purchase receipt. I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. Euro (EUR): Visa, Mastercard, American Express, Diners, Discover, JCB, Carte Bancaire, Paypal, Sofort and iDeal. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. Remember that we will always be available to offer you in each stay, the best of Mexico included!Sincerely,Jorge DucoingHotel ManagerHotel Xcaret Mexico. Dec 25 - Dec 26. The hotel was excellent, the excursions were wonderful, the buffet was amazing, if I have one complaint it is that the pools close to early. Paid for in US $ we received the hotel photos only. Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? Within Mexico. Rest areas, dressing rooms and restrooms. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. He is a pool technician. If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. Official ID of the visitor on the reservation (original). If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. Doubletree by Hilton Nashua : 2 Somerset Pkwy. I can see them but they all say sample on the and not able to download. How many times can I download my photos with my download code? Prices and availability subject to change. Yes, the activities in Xplor Fuego are designed for all family. Our All-Fun Inclusive concept is strengthened with new benefits to continue surprising you on your next stay. Can I enter with food or drinks to Xplor? No problem! This activity begins at the marina located at La Casa de la playa hotel; and is offered to all guests from the hotels of Grupo Xcaret. Review tags are currently only available for English language reviews. Tripadvisor performs checks on reviews. What should I do? more. Does the Park offer activities for children over five years old? However if at the end of the day there are not so many people, then, youll have the chance to re-engage in an activity. Help us preserve and care for our ecosystem! If you visited our Xcaret Hotels: fotohoteles@xcaret.com If you buy multiple parks, the pictures taken at the hotel are included for free. It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. . We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. And the hotel provides the transportation there and back.We highly recommend anyone to go and experience this wonderful place. The download code is valid for 30 calendar days from the date of purchase. For further support information contact our photograph department at foto@xcaret.com. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Children from 5 to 11 pay half the price. The Parks space is limited and priority is given to all of those who wouldnt have yet participated. The use of the Photo . - Packages and Xperience Passports cannot be cancelled and will not be refunded - Cancellations will be reimbursed based on the payment method. Does the ticket include snorkel gear or should I bring my own? If you are in a hotel far from the Park, in Cancun or Tulum, you will be arriving at approximately in 1:30 or 2 hours. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Changes are not permitted on the day of your visit. Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and Paypal. We invite you to join our program of using biodegradable and chemical-free products! I really recommend this Hotel. If I do not have credit or debit how can I make my reservation? $159. Ingredients, flavors and textures invite you to live a story told by the best Culinary Group in Mexico, which will delight your senses through brilliant recipes at the hands of true flavor artists. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi. de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. Traveling on business? Learn all the information in our Privacy Notice. Remember to smile when you come across our logo pictures! Changes are not permitted on the day of your visit. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings. Children must present ID from school with address in Quintana Roo, or school report card with photograph. What is the time for pick-up at my hotel and where should I wait? ALL-FUN INCLUSIVE . From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. No, in Xplor the use of snorkel equipment is not necessary, thats why we dont offer it. I mentioned in the fans of Hotel Xcaret Facebook community that one employee impacted my vacation tremendously and I dont know his name. Xcaret: DO NOT MISS THIS PARK!! Is the discount for Quintana Roo residents valid throughout the year? In Hotel Xcaret Mexico we do not say goodbye, we say see you soon!