Skip to content. Tell us about a move or if people join or leave your household. Up to 78,000 drivers may be able to reclaim cash from Dartford Crossing payment accounts which have been automatically closed because theyve not been used for 15 months. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Our website includes, instant email confirmation, 24/7 online support, and full compliance with data protection act. Are you an Agent? People who don't use their registered vehicle to make a crossing for at least a year, are notified by email that their account will be closed, and if they don't then use it for a further 90 days or actively choose to keep it open, it will be closed - even if there's still money in there. A pre-pay account is the cheapest and easiest way to pay, even if you only use the Dartford Crossing occasionally. An investigation by MoneySavingExpert.com using figures obtained under the Freedom of Information Act show that as of last November 77,949 accounts had been closed solely due to inactivity, with a total of 1,014,414 still in them. Use the 'Pay or challenge a PCN' option to pay. The crossing is made up of 2 tunnels and the Queen Elizabeth 2 bridge. will help us to improve it. Dartford Crossing. If you set up a Dart Charge account you can choose either prepay or pay as you go. Charged me 190.50 in fines and were threatening to send enforcement around at a further costs of 280. If you have a Dart Charge account and havent used it for a while, you can check if its still active by logging in or phoning customer services on0300 300 0120. A Just Stop Oil protester who blocked the Dartford Crossing has compared himself and others in the group to Dr Martin Luther King and the Suffragettes. 1 space located on James Smith Court in Dartford. Drivers using the Dartford Crossing need to pay the Dart Charge in advance or by midnight the day after crossing. If you havent used your Dart Charge account for a year, then youll be notified by email that its due to be closed. Our service is not connected to or affiliated with the https://gov.uk/pay-dartford-crossing-charge site or any other official authority administering, regulating or overseeing the Dartford crossing charge. If you have a blue badge but still pay road tax, you have to pay for the Dartford crossing too. More than 1m is sitting in unused toll bridge payment accounts, figures show. Had a letter from this bunch 7 months later. All content is available under the Open Government Licence v3.0, except where otherwise stated, St John's Offices, Albion Street, Leeds, United Kingdom, LS2 8LQ, Registered in England and Wales, No 08703645, Dart Charge accounts cannot be used to pay for crossings you have already made. If you decide that PocketmagsPlus is not for you, you can cancel your monthly subscription online at any time. It normally costs 2.50 per car per crossing but if you set up a Dart Charge account and top it up in advance, this is reduced to 2 per crossing. New owner has been making journeys and I've ended up with a bill which Dart won't refund. Drivers using the Dartford Crossing need to pay the Dart Charge in advance or by midnight the day after crossing. This is indicated in the route summary. ALPHA My Council Tax. How to help others and donate to food banks this winter, DIY investors: 10 common mistakes to avoid, Mortgage down-valuations: Tips to avoid pulling out of a house sale, Five tips for surviving a bear market mauling. 14:40, 9 FEB 2023. Find out about call charges. To help us improve GOV.UK, wed like to know more about your visit today. Enforcing the charge is an important part of the Dart Charge scheme. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, FOI 102040 - Dartford Crossing accounts cancelled due to lack of use, Dart Chart accounts close due to inactivity. A current Council Tax bill that matches the address in your application, Proof you live in Dartford or Thurrock, e.g. The Dart Charge website is the simplest way to pay. Two men have been charged in connection with disruption on the Dartford Crossing. Thurrock residents are eligible for a local resident discount. Bunch of underhanded money grabbing ****s. Alternatively, phone the Dart Charge hotline on 0300 300 0120 between 5am and midnight, or send advance payment in the post to: Dart Charge Customer Services, PO Box 842 Leeds LS1 9QF. Fitted Out as High-Care Food Production. The Dartford Crossing consists of two tunnels (carrying northbound traffic) and the Queen Elizabeth II bridge (carrying southbound traffic). Pay or challenge a PCN (Penalty Charge Notice) Set up an account, including: Local resident's discount account Personal and business accounts. See Paying the Congestion Charge. To fund the expense, motorists passing through the tunnel had to pay a toll - originally two shillings and sixpence. Yesterday I logged in online to make my payment for crossing Dartford tunnel and was surprised the charge was 6 for one crossing, I thought the charge had gone up with everything else . You can change your cookie settings at any time. will help us to improve it. Contact us below with any enquiries. The Dartford Tunnels were also closed for an hour until 6.00 am for emergency services to attend. Dont worry we wont send you spam or share your email address with anyone. We use some essential cookies to make this website work. View Dart Charge forms, guidance, legislation and more, Subscribe to receive updates on Dart Charge, We sent you personalised instructions using your DART-Tag contact details before we introduced the changes, telling you how to transfer to Dart Charge. March 2023. . ViaMichelin routes take into account the impact of road traffic on your journey time. The Dartford-Thurrock River Crossing, commonly known as the Dartford Crossing and until 1991 the Dartford Tunnel, is a major road crossing of the River Thames in England, carrying the A282 road between Dartford in Kent to the south with Thurrock in Essex to the north. Council Tax reductions. This shows it has paid to appear first. You can change your cookie settings at any time. 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If your account has been closed, or you want to close it yourself, you can request a refund by phoning this number. Yes - if you dont have to pay road tax because youre disabled, you dont have to pay the Dart Charge either. Login page for dartford account login is presented below. Response to a request for information regarding Dart Charge inactive accounts. A single journey for a car costs 2.50, and there is a penalty charge of 70 if this goes unpaid. Hi, you can do this by logging in to your account, or by calling us on 0300 300 0120 Setting up a pre-pay account is the cheapest way to pay and you will receive a discount using this option. If your accounts been closed but you will want to make crossings in future, its not possible to re-activate your closed account. This was the second part of a two stage increase announced by the government in May 2012. The Dartford crossing - known as the Dartford tunnel until 1991 - is a major road crossing of the river Thames. Our recommended routes help you get there safely and easily, and they can even be tweaked to avoid traffic jams. One benefit of the. Copyright 2022, dartfordcrossing.online (SKM Group Limited) Ddau Gae Farm, Gwrhyd Road, Rhiwfawr, Swansea, Wales, SA9 2RY. Go to Dart Charge to set up a new account, manage your account or pay for a crossing. You have accepted additional cookies. We comply with the Data Protection Act and assure that this data will only be used to process your application. The fine she received is 115.50, with 75 lumped on top as a 'compliance stage fee'. Our service is not connected to or affiliated with the https://gov.uk/pay-dartford-crossing-charge site or any other official authority administering, regulating or overseeing the Dartford crossing charge. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. I used it for the first time on Sunday and just checked it now, and the crossings are showing against the . Updated to reflect that you can now also pay for crossing online. Polyurethane Screed Floor. Log into dartford account login page with one-click or find related helpful links. It will take only 2 minutes to fill in. You must pay for a crossing in advance or by midnight the day after crossing. We use some essential cookies to make this website work. Updated due to revised timetable for Dart Charge introduction. Pay online or by phone, post or at retail outlets. Toll. Husband sold his car and I forgot to remove it. Of course, right now, with many driving less and cancelling travel due to the pandemic, occasional drivers could be even more likely than normal to see accounts lapse. Highways News is a new daily news service that delivers you insightful, engaging and concise news on the highways and transport technology sectors. Response to a request for information regarding details of Dartford Crossing accounts that were cancelled due to lack of use. Dartford - 3.7 miles - 12 mins London - 22.6 miles - 52 mins . You have rejected additional cookies. To help us improve GOV.UK, wed like to know more about your visit today. You have rejected additional cookies. Lower Thames Crossing - if you're directly affected, GOV.UK: pay the Dartford Crossing charge (DART charge), GOV.UK: set-up or cancel a DART Charge account by post, a current council tax bill that matches the address in your application, proof you live in Thurrock, such as a gas, electricity or water bill from the last 3months, a bank or credit card statement from the last 3months, income support book, rent document or driving licence, proof your vehicle is registered in Thurrock, such as a copy of your V5C vehicle registration or a vehicle lease in your name. Congestion and severe delays are being reported all the way to J3 M20 (Swanley Interchange), on the other side past almost back to J29 A127 (Romford) due to onlookers and on the A2 for around seven miles Westbound to Cobham services and Eastbound . It carries the A282 between Dartford to the south and Thurrock in the north. We use some essential cookies to make this website work. Police have arrested two men after removing them from the Queen Elizabeth II Bridge where they staged a two-day protest disrupting traffic on the M25. Ways you may be able to get money off your council tax bill eg: single person discount. With prepay, you must top the account up with at least 10 before you travel. Joining the counties of Kent and Essex since the early 1960s, the Dartford Crossing is a crucial part of the M25 road infrastructure. Sign In Some crossings may take up to 48 hours to appear on your account If you have an automatic payment method, it will be triggered overnight after your account reaches the low balance. Our service fee is payable on completion of the Dartford chargeform on this website. 2/2 If you need to pay for a crossing or a penalty charge notice you can do so by calling 0300 300 0120 and selecting the automated payment option, or alternatively you can make a payment via our website gov.uk/pay-dartford-c . : Instant access to the latest issue of 520+ of our top selling titles. [/b] If you have any queries, please contact us on 0300 300 0120 . Highways . www.dartfordcrossing.online All Rights Reserved. This approach has proven successful with similar schemes such as the central London Congestion Charging scheme. 20:37, 24 FEB 2023. People who dont use their registered vehicle to make a crossing for at least a year, are notified by email that their account will be closed, and if they dont then use it for a further 90 days or actively choose to keep it open, it will be closed even if theres still money in there. You cannot pay at the barriers when you use the crossing. If you've already set up an account, go to GOV.UK: Dart Charge sign-in to manage your account or pay the charge. Well send you a link to a feedback form. Ideally, those with money stuck in closed accounts would be automatically refunded. With the pay-as-you-go option,your credit or debit card is automatically debited each time you cross. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Go to Dart Charge to set up a new account, manage your account or pay for a crossing, two stage increase announced by the government in May 2012, Set up or cancel a Dart Charge account by post, Pay the Dartford Crossing charge (Dart Charge) by post, by post (in advance only): Dart Charge Customer Services PO Box 842 Leeds LS1 9QF. If not we check the payments we have received to find a match. Steve Nowottny, news and investigations editor at MoneySavingExpert.com, said, Motorists who use the Dartford Crossing may be surprised to learn that cash can be stuck in closed Dart Charge accounts and especially that if accounts are automatically closed due to inactivity, they wont be automatically reopened when you next cross, even if theres still money in there.