Do use multi-factor authentication wherever possible, especially where it involves your personal information (for example on your bank or email accounts). We want you to have the best chance of getting a greenlight deal, so here are a few tips: Why do some deals say 'next best price'? A passphrase is a sentenceor combination of words that is easy for you to remember, but difficult for someone else to guess. Remember, we can only process your claim if: Find out more about claiming missing points, and when you can expect to see them in your account. Air NZ Booking Assistance: 0800 737 000. The Air NZ app - your trusted travel companion - lets you: Take control of your flight bookings - change your seat, add a bag, manage your meals, and more. Flight restrictions and routing restrictions apply. } The name on your Airpoints or Koru account should match the name on your current passport and should be the name used when booking your travel. Be spontaneous and act quickly, be flexible with travel dates, number of passengers or the destination. If you have forgotten your username, enter your first name, last name and email address and click Send reminder. Call our friendly team on 1800 132 476, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Visit airnewzealand.co.nz/koru for details. Please note we are not reissuing Airpoints cards now. But please note, you can only do this at the time your book your flight. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. Please log in to your Airpoints account, and click the "Claim missing Airpoints" tab. You can earn AirpointsDollars in the air and on the ground. I forgot my grabaseat password or user nameYou can reset these at any time. How can I contact you? I'm already an Airpoints member - do I need to register again? You will need your booking reference and the last name on the booking. The Qantas Status Fast Track covers 16 airlines: Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Delta Air Lines, Eva Air, Etihad Airways, Korean Air, Shenzhen Airlines, Singapore Airlines, South African Airways, Thai Airways, United Airlines and Virgin Australia. Shop Huski, Spiegelau, KitchenAid and more. With four different Airpoints credit cards, there is a card to suit you. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. The conversion rate will depend on the current exchange rate and is at AirNewZealand's discretion. You can then set up your email preferences so you can start receiving grabaseat emails. You will then be able to enter a new password. More about membership tiers. .content .usp-content .price-currency { display: none; * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. } There are lots of ways to earn AirpointsDollars and Status Points, and some come through later than others. Airpoints number, username, or email address. Pre-seasoned and ready to use, Lodge Cast Iron skillets are manufactured under tightly controlled metal chemistry and exacting mold tolerances to deliver a consistent product for even heating and superior cooking performance. You can click on the button to see a calendar with the exact days when the next best prices is available. You may be able to retrospectively claim AirpointsDollars from your activity with AirNewZealand or with one of our partners. For Silver, you'll need to earn 450 Status Points, 900 for Gold, and 1,500 for Elite tier status. We also strongly recommend that you provide a mobile number if possible, for authentication and communication purposes. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. TWG Head of Customer Loyalty & Engagement. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. What happens if I do not have access to a registered mobile or email address? * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. If you entered your login details on a suspicious site, If you opened an attachment, scan your device for viruses, If you've received a phishing email at work, follow your business policy, You will be asked to confirm your contact information (email address and mobile number), A passcode will be sent to you via your updated contact information, You will need to confirm the passcode you received on the verification page to validate your updated contact information. Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. display: -moz-box; I was in the middle of booking but the ticket sold why did this happen? Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. Air New Zealand Lounges. Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme. To reset your password, submit your username or your email address below. Join for free today. It also lets us contact you when required for example if we see odd behaviour on your account. Can I purchase additional AirNewZealand lounge Guest Passes? Simply enter your Airpoints number when you book a flight or with one of our travel partners. To reset your password, submit your username or your email address below. TTY users phone 133 677 then ask for 1800 132 476. Star Alliance Gold status is granted through the corresponding status tier in the Frequent Flyer Program (FFP) of the participating Star Alliance Member Airline you nominate as your Status Airline through the Star Alliance Rewards Program. How can I improve my chances of getting a greenlight deal? Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet. To make sure the AirpointsDollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. 4. We think our grabaseat deals are so good that there is no need for child or infant discounts. The relevant month, will be the statement period set out in your monthly statement. Every tier Silver, Gold and Elite offers a specific set of benefits. How do I complete the email and mobile verification process? It could still be a phishing or malware site, so still take care. Once resolved, call our team to reactivate your account. Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. von | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters Air New Zealand - Login welcome Welcome to Air New Zealand Forgot your password? I'm registered for grabaseat alerts but I'm not receiving them. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. Select 'Your balances' on screen to see your AirpointsDollars and Shairpoints balance (and much more), Your flight was in the last six months if you are an existing Airpoints member, Your flight was eligible to earn AirpointsDollars and Status Points, If it was a business flight, you were a member of Airpoints for Business when you flew. Your password or passphrase should not contain yourAirpoints number, username, or email address. Or simply ask Oscar, our chatbot who can send the link to reset your password to the email address you used to set up your Airpoints membership. What should I do? How do Status Points work? It's possible your missing AirpointsDollars and Status Points are still being processed. This may take up to 4 weeks to arrive. Status Points add up to make you eligible for Silver, Gold or Elite tier status. On your sign in page, select 'Your profile', (it's on the 'Kia Ora' tile on the left toward the top of the page), From your profile menu, select the type of detail you'd like to update, Make your changes and hit the 'save details' tile. To reset your password, enter your username and email address and click Send. Airpoints members wanting to make rental car reservations can also book at Air New Zealand or call Avis on 0800 247 284 (0800 AIR AVIS) or +64 9 526 3285. A password manager stores all your passwords securely, so you do not need to remember them. If you are an Airpoints credit card holder, please also call your issuing financial institution to have the name on that account amended, as the name on your accounts must match for your credit card AirpointsDollars to be added automatically. Check out the excellent earn rates and other Airpoints benefits to pinpoint the Westpac card option that suits you best. 2. } A kitchen's most essential item this skillet is big enough to handle the largest T-bone steak. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. More about spending. If you have forgotten your password, resetting it online is easy - click here to start our online password help service. The same applies if you are a Koru member. 3 Status Points are earned on applicable credit cards only. 0800 352 266. You can head to the sign-in page and click 'Forgot your password' torequest a password reset. What to do if you travel under a different name. If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. Pro-tip: For the best Oscar experience, sign in to the website first. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. Earn AirpointsDollars and Status Points with Westpac's range of credit cards. Try changing the travel date(s), number of passengers or even the destination. It is crucial that the name under which your reservations are made matches the name on your Airpoints account exactly. A status will be granted within 30 days after reaching the qualifying spend of $4,000, provided that your account is active and not in arrears. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. 0800 021 777. Your flight was no more than 30 days before you joined Airpoints if you've joined recently. Earn Star Alliance Points on eligible purchases2 and convert3 to AirpointsDollars. More on managing your account } You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. display: -webkit-box; You must be able to send us evidence of the correct or new name so that we can update it. Thank you for your patience. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. However, it says the breach is limited to customers' names, tier status and membership numbers because alliance airlines share minimal data. Set your contact details, flight preferences and more. Is it possible to have a joint Airpoints account? For further information, or to apply now, visit Westpac or call 0800 888 111. Here's a simple guide to get back on course and make the most of your rewards. How do I check my AirpointsDollars balance? It also generates unique and strong passwords for your use. An Air New. identity verification (such as a marriage certificate), a copy of your ID showing your previous name (marriage certificate, birth certificate, driver licence), a scanned copy of your passport verifying your new name, a scanned copy of your ID showing your date of birth(passport, birth certificate, driver licence). Can I use AirpointsDollars to upgrade my booking? See the Elite Airpoints Dollar upgrade chart. I live outside NZ and the Grabaseat registration form won't let me put in a non-NZ phone number. Check your balance, special offers and more. Simply click on the "sign in" button on. For more information and terms and conditions please visit the AirNewZealand Shairpoints page. You can unsubscribe at any time. No, we will only send you grabaseat emails. This change is driven by the Government's move to regulate credit card interchange rates in New Zealand with the introduction in November 2022 of the new Retail . Airpoints members wanting to make car hire reservations can call Budget on 0800 283 444 or +64 9 526 3243. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. Over 2,700 flights are booked daily with the help of Airpoints. Please contact us: kiaora@airpointsstore.co.nz. Supplementary cardholder also means joint or additional cardholder. What are the terms and conditions for the grabaseat greenlight deals? If you are sure your card is stolen, to protect your OneSmart Account against unintended use, please call us at OneSmart on 0800 787 555, or +64 9 377 8535 from overseas and we'll cancel your old card right away, and send you a new one. Air New Zealand Internet Banking. -->, See our top 50 products for less than 50 Airpoints Dollars, Shop Cuvee Rose NV Bamboo Jacket - Limited Edition. -ms-box-orient: horizontal; For your local free calling number, click the Help & Contact link at the top of the page. Why are some dates not shown on the low fare finder? You must be a member of AirNewZealand's Airpoints programme to earn AirpointsDollars. font-size: 0.9375rem; These fares are only available online for one day only or until sold out. https://ib.airnewzealandcreditcard.co.nz/login. No, AirpointsDollars may not be exchanged for cash. AirNewZealand lounge passes are not available for purchase. We can also put your Airpoints account on hold to keep it secure while you investigate. Air New Zealand is expanding its digital travel retail experience with a new Expedia partnership, giving customers streamlined access to Expedia's unrivalled selection of hotels at discounted rates when they book their flight and room together on the airline's website. sign up to receive grabaseat email alerts. .content.header-bottom .usp-content { As an Airpoints member you'll have an online account that shows your existing AirNewZealand bookings and the total AirpointsDollars you have available to spend. This should also be the same name that's on your current passport. Inflight wellbeing. With Shairpoints, New Zealand residents can pool Airpoints with up to four other Airpoints members to enjoy greater benefits. Islands. When paying for a flight with your Airpoints Dollars, the flight part of your booking needs to be paid in full with Airpoints Dollars. All you need is your six character booking reference ending in "H". At least daily and sometimes more than once a day. Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. Missed out on AirpointsDollars? You can use your Airpoints Dollars to book a flight. Then you can spend your AirpointsDollars on flights and OneUp upgrades. You can also purchase a Star Alliance upgrade using AirpointsDollars. In the air, you can earn AirpointsDollars on many AirNewZealand and Star Alliance flights. number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination. } If the name on your Airpoints or Koru account does not match the name on your current passport, you can update your profile by phoning our contact centre on 1800 132 476. See the latest travel alerts and helpful FAQs. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. Because we know you are looking for great cheap deals, we show you only the dates which have low fares available. 5. If you go to ourAirpoints Mallyou'll find your earn rate on all our international and local brands. As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. Eligible purchases exclude interest free promotional purchases, balance transfers, cash transfers, business expenses, cash advances, fees and charges, BPAY, any disputed transactions and government fees and charges. If you fail to complete the email and mobile verification process, you may not be able to complete your transaction. The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. width: 33.3333%; The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. Just because a website starts with https does not mean it's safe. } If you have forgotten your password, resetting it online is easy - click here to start our online password help service. How does AirNewZealand manage personal information? It should be considered the best indication of price. Visit airnewzealand.co.nz/koru for details. A password manager stores all your passwords securely, so you do not need to remember them. What are grabaseat email alerts? What to do if you travel under a different name 4. text-align: center; Please note that if you change your country of residence to or from Australia more than twice in a 12 month period, you may be charged a service fee of $25 or 25 AirpointsDollars. Sorry, these alerts are only for customers living in New Zealand. However, Koru members do have the option to purchase a Koru Guest Card which allows the member to bring an additional guest into AirNewZealand Lounges provided that both travellers are departing on an AirNewZealand operated flight, with an AirNewZealand ticket and flight number. Airpoints and AirpointsDollars are registered trademarks of AirNewZealand Limited. Pro-tip: For the best Oscar experience,sign in to the website first. If you've not registered yet, you can register for Airpoints online. The exact time varies and can be pretty random. Airpoints is AirNewZealand's loyalty programme. Pro-tip: sign in to the website first, for the best Oscar experience. Tel: 1800 00 55 63. You may see a try back later or try back later this morning/afternoon message, in which case you need to keep checking the grabaseat site. Travel periods are strictly limited and fares may not be available on all flights or days during stated travel period. Can I use AirpointsDollars to buy prepaid extra bags? We'll then ask you a challenge question to verify your identity. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. How to Sign in to Your Air New Zealand Airpoints Account The login page will require either an Airpoints number, username, or email, and a password to access your account. View the current offers here.. Star Alliance member Air New Zealand runs the Airpoints loyalty program. See the applicable Credit Card Conditions of Use for full details. We understand COVID-19 travel restrictions may impact your Airpoints membership. The ANZ Airpoints Visa Platinum card provides a range of travel benefits to you and your immediate family (travelling with you), each time you travel overseas, including up to 90 days cover for: Medical expenses and personal injury Travel delays and missed connections Personal effects and luggage Loss of income. Auckland, New Zealand. If you have an Airpoints credit or debit card, check out ourcomparison table; you can see your earn rates with each card. To update your Airpoints or Koru account name, please email us with: To update your date of birth in your Airpoints or Koru account, please email us with: Please also confirm your current address and how you like to be addressed (Mr, Ms, Mrs, or something else). Seats are strictly limited - see the online 'counter' for the number of seats left. Plus, earn Star Alliance Points on eligible purchases2 with the HSBC Star Alliance Credit Card1 and convert3 your points to AirpointsDollars5. E2E development and execution of direct marketing strategies . Now $655 (Was $871) on Tripadvisor: Marriott's Ko Olina Beach Club, A Marriott Vacation Club Resort, Oahu. Site is running on IP address 185.149.6.94, host name 185.149.6.94 (Bracknell United Kingdom) ping response time 2ms Excellent ping. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. Please sign in with your Airpoints details by clicking on the link below. Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. *Terms and Conditions Rewards programme points will be awarded on eligible rentals. You will need your booking reference and the last name on the booking. Online and mobile check-in. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. Domestic. Phishing is the practice of sending fraudulent messages (typically an email) used to trick people into revealing sensitive information. Air New Zealand has apologised after some of its airpoints members have had their information stolen. Multi-factor authentication (MFA) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence to an authentication mechanism. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. You will need your booking reference and the last name on the booking. You can now sign up to receive grabaseat email alerts. Don't share your credit card information with unknown online requests or websites. If you are new user or forget your password for Eprimo Online Portal, try creating a new account or reset password option. For further information, or to apply now, visit Westpac or call 0800 888 111. You can also sign in to the Air NZ app, which will display your upcoming Air New Zealand flights. . We recommend changing your password as soon as possible and choosing a stronger password or passphrase, even if you may have done this recently. Currently it is not mandatory, but highly recommended as it helps us add an extra layer to authenticate you and stop unauthorised access to your account. The family name used for the original booking. However, Koru members do have the option to purchase a Koru Guest Card which allows the member to bring an additional guest into AirNewZealand Lounges provided that both travellers are departing on an AirNewZealand operated flight, with an AirNewZealand ticket and flight number. What should I do? If you have forgotten your username, click here to request it to be emailed to you. Sometimes email filters inadvertently put emails into the junk box. You'll also discover a variety of accommodations for your family's needs including 1-, 2- and 3-bedroom apartments and townhouses. You should also make sure if your contact information changes in the future that you update this on your account as soon as possible. } Our lowest smart saver fares may not be available every day. Depending on your web browser, there will also be a lock icon in the address bar, the title bar of the window, or at the bottom of the window. Although Qantas Frequent Flyer is not available on Air New Zealand, you can earn points with the Airpoints program. Benefits include lounge access, priority check-in and extra baggage allowance. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. To make an Airpoints reward booking please call your local AirNewZealand Contact Centre. If you've clicked on a link in a Phishing email or scam message, act quickly. .content.header-bottom .usp-content { Our team are happy to help with your Airpoints questions, so please get in touch. padding: 10px 0; New Zealand domestic check-in. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. Interest rates are valid at the time of publication and are subject to change. Terms and Conditions Rewards programme points will be awarded on eligible rentals. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. It also generates unique and strong passwords for your use. Tasman. To be eligible for Fast Track to Star Alliance Gold status Welcome Offer, you must apply and be approved for a new HSBC Star Alliance Credit Card and spend $4,000 on eligible purchases within the first 90 days from account opening. Existing HSBC customers transferring from another HSBC credit card or customers who have held a HSBC Star Alliance Credit Card within the last 18 months are ineligible for this offer.