is aep disconnecting serviceis aep disconnecting service

Requires PUC approval. 30 day shut-off delay for seriously ill with medical certificate, can be renewed up to 3 times during the winter protection period. Modify or upgrade service Reposition service equipment Move to new location Request a Letter of Credit If you need a credit reference, we can send one based on your history with us. No disconnect for all residential customers when <20 F. LIHEAP-certified customers have complete protection from Nov. 1 through March 31 regardless of temperature; utility must offer payment plan after moratorium. View a table of state seasonal termination protections only. Butte, MT 59701. The utility must attempt to make a payment plan with the customer before termination. Elderly and handicapped must have 48 hours notice. New Jersey Administrative Code 14:3-3A.5 Consumer groups call for PUCO investigation of AEP Ohio over disconnections. Disconnection delayed for up to 63 days if detrimental to health or safety of household member. For final bills and disconnection of your current service, contact your Retail Electric Provider (REP). Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. Total ban between November 15 and March 15 when the forecasted low temperature for a 24 hour period beginning at 8:00 A.M. on the date of the proposed disconnection is below 32 degrees. No disconnect if customer agrees and adheres to payment, Consumer line: 800-382-4586 (Connecticut), 860-827-2622 (outside Connecticut). No disconnect if customer agrees and adheres to payment, Consumer line: 800-382-4586 (Connecticut), 860-827-2622 (outside Connecticut). 1996-2023 American Electric Power Company, Inc. All Rights Reserved. Cannot disconnect if a customer owes less than $50, provided that this exception may not be used for more than two billing cycles in one calendar year. It is only reasonable that the same rules in regard to workmanship . Cookie Settings| For your convenience, you can keep service on at both addresses while in transition. This applies to both regulated and non-regulated energy vendors. The 30-calendar day delays may be consecutive. No disconnect if temperature is less than 10 F or less than 32 F for households with elderly age 62 or older. Prohibited from disconnect if customer agrees and adheres to payment plan. 30 day disconnect delay if physician, public health official or social service official certifies a medical emergency. Medical certification may be renewed three times in 12 months. Households with income less than 150% of federal poverty guidelines must be enrolled in a payment plan. Consumer line: 404-656-4501or 800-282-5813. Use of this site constitutes acceptance of the AEP Terms and Conditions. Utilities need written approval to shut off services where all household residents are 65 years or older. There are also rules prohibiting disconnection of service for certain medical reasons. Welcome to a new day at American Electric Power. Disconnection is delayed for 30 days, with one renewal, if medical emergency. Cannot disconnect if a customer owes less than $50, provided that this exception may not be used for more than two billing cycles in one calendar year. Delay disconnect for 30 days with medical certification. Money and Energy Savings for Your Business, Change your email, phone number, and other settings on your profile, Get bill and outage alerts, or manage how we contact you, This online function is currently only available to residential customers. Liberty Residential customer deposits are based on the average monthly bill for that location or one-twelfth of the annual estimated total billed amount. Updated 4:00 PM ET on Mar 03 Market data provided by Q4 Inc. 2022 Q4 Earnings Release Modify home service 32 F and below. No disconnect for 15 days for illness certified by a physician, certification can be renewed. Required Internet Posting | Im *** short is there anyway the *** I paid can keep , y lights on GetHuman8200171's customer service issue with AEP Energy from February 2023 Disconnection Notice Fee: $10; Returned Payment Charge: $30; Disconnect . No disconnect (Nov-March) if customers agrees to payment plan. The disconnection date must be 10 days from the date the notice is issued unless a shorter time is authorized by the commission. The amendment is effective December 1 through March 31. Utility shall provide any residential customer whose account is delinquent an opportunity to enter into a reasonable amortization agreement to pay the delinquent account and must provide the customer with adequate opportunity to apply for and receive the benefits of any available public assitance program. Prohibits the disconnection of household in extreme heat conditions, 95 and above. In summer months public utilities cannot turn off gas or electricity when it is the sole power source for the cooling if the forecast for the following 24 hours includes temperature at or above 95F; includes master-meter buildings. Temporarily suspending service disconnections to lessen any hardship the COVID-19 pandemic may have on customers. Butte, MT 59701. AEP offers winter heating assistance - Times Gazette I work for AEP as a sole proprietor - 1 man operation at the Dresden Ohio plant. Disconnection is delayed if a medical emergency exists or 10% of the delinquent balance is paid within 5 business days. The General Assembly is continuing a ban on service disconnections for the most vulnerable Dominion Energy customers through March 1, 2022. Disconnect is not allowed unless arrears are more than $125 for gas non-heating, $225 for electric non-heating and more than $450 for gas, electric and steam heating. If you have forgotten your security code, please call 888. . Consumer line: 800-522-2404, Salem: 503-378-6600. Consumer line: 800-922-1531or 803-737-5230. Certification may be renewed another 42 days. Customers who utilize the Winter Reconnect Order must enter into an extended payment plan on their remaining balance. Limit on deposits. To avoid unauthorized access, youll still have to enter your password. No disconnection if a customer enters into a deferred payment plan. No disconnect if customers enters into a deferred payment plan. 3040 Continental Dr. Need to pay your bill, report an outage or get service for your account? Utilities are required to offer a deferred payment plan. Customers requesting new natural gas or electric services, who have no previous balance with their utility, may establish service under the winter reconnect order by paying $175, rather than paying the required security deposit. AL | AK | AZ | AR | CA | CO | CT | DE | DC | FL | GA | HI | ID | IL | IN | IA | KS | | KY | LA | ME | MD | MA | MI | MN | MS | MO | MT | NE | NV | NH | NJ | NM | NY | NC | | ND | OH | OK | OR | PA | RI | SC | SD | TN | TX | UT | VT | VA | WA | WV | WI | WY. Our simple transfer service makes it easier. No termination if National Weather Service issues a heat advisory or excessive heat warning. Consumer line: 907-276-6222 (Anchorage); 800-390-2782. An automated message, claiming to be from AEP, told him his service would be disconnected and he would lose power in the next 30 minutes, unless he acted immediately, by pressing 1. 30 day disconnect delay if detrimental to health, must have physician certification. Residential winter disconnection, www.tn.gov/tra/topic/csd-utility-complaint-resources, www.tn.gov/tpuc/utility-complaint-resources/csd-online-utility-complaint-form.html, www.puc.texas.gov/consumer/complaint/Rights.aspx, Utah Department of Housing & Community Development, puc.vermont.gov/public-participation/frequently-asked-questions, http://puc.vermont.gov/public-participation/complaints/consumer-utility-service, sccinfo@scc.virginia.gov?subject=WebInquiry, https://scc.virginia.gov/pages/Electricity-FAQs, https://scc.virginia.gov/pages/Natural-Gas-FAQs, www.utc.wa.gov/consumers/Pages/consumerRights.aspx, www.psc.state.wv.us/complaints/default.htm, http://www.psc.state.wv.us/Complaints/formalcomplaintprocedures.htm, https://psc.wi.gov/Pages/ForConsumers/FAQs.aspx, https://psc.wi.gov/Pages/ForConsumers/LogAComplaint.aspx, National Center for Appropriate Technology (NCAT). Gas and electric service cannot be disconnected if forecast predicts a temperature of 32 or lower during the next 24 hours. Certification forms must be completed for each case of disconnection or reconnection. 1996-2023 American Electric Power. Use this feature if you're an individual who is keeping service at your current residence, but you also want to start service at an additional address. Rhode Island Public Utilities Commission (. Is AEP disconnecting service in VA? Customer must pay bill in installments within the next 90 days. Consumer line: 208-334-0300 or 800-432-0369. 3040 Continental Dr. 1996-2023 American Electric Power. No disconnect for low-income natural gas customers with proof of eligibility for energy assistance. Prohibited when heat advisory from the National Weather Service is in effect. Utility companies are advised not to disconnect residential electric or gas service during the day preceding and the day of a forecast of extreme temperature or, if the forecast precedes a holiday or a weekend day, on any day during the holiday or weekend. Consumer line: 410-767-8000 (Baltimore) or 800-492-0474. Consumer line: 602-542-4251or 800-222-7000 (Phoenix area), November 1 - March 31 (temperature-based). No disconnect if illness would be aggravated, need statement from doctor. No disconnect for seriously or chronically ill if certified by medical professional or if customer qualifies for assistance from Human Services, a charitable organization or Medicaid and if customer agrees to a payment plan. Customer is required to negotiate a payment plan. No disconnect if customer agrees and adheres to payment plan. Consumer line: 617-737-2836 or 877-886-5066. We hope youll browse the pages and dig deeper on topics that pique your interest. Requires PUC approval. In addition, the customer must pay one-twelfth of any billings from the date application is made through March 15th. No disconnect if customer agrees to payment plan. Report a Problem. Start, Stop or Transfer Your Service START, STOP, OR TRANSFER SERVICE Start service Before you start, make sure you're not a current customer. AEP Economic Development. Utility Service Protection Program payment plans for low-income customers (<150% FPG) provide shut-off protection year-round. A customer who agrees to a levelized billing plan will not be disconnected after April 1st. The phone number of your REP is located on your electric bill. Generally, these rules mainly apply where the weather gets very cold and may come with restrictions on who can and cannot be disconnected. Delay disconnect for 30 days with medical certification. Must have a termination notice and have been refused utility service; appliied for HEAT and Red Cross energy assistance and make a good faith effort to pay utility bill on a consistent basis during moratorium. All Rights Reserved. Year-round protection from shut-off is available to all residential customers regardless of income with an initial down payment of 10 percent of a customer's total bill and a monthly budget plan. Our new format is informed by users. Customer may request an extension. AEP expects to net approximately $1.45 billion in cash after taxes and transaction fees. Disconnection is delayed for 30 days, with one renewal, if medical emergency. Utilities may not disconnect residential electricity service when an excessive heat watch, heat advisory, or excessive heat warning has been issued by the National Weather Service. To qualify, customers must notify their natural-gas supplier that they are eligible and provide written proof to the utility within two weeks. AL | AK | AZ | AR | CA | CO | CT | DE | DC | FL | GA | HI | ID | IL | IN | IA | KS | | KY | LA | ME | MD | MA MI | MN | MS | MO | MT | NE | NV | NH | NJ | NM | NY | NC | | ND | OH | OK | OR | PA | RI | SC | SD TN | TX | UT | VT | VA | WA | WV | WI | WY. Gas and utilities cannot be shut off if the lack of the utility creates a life-threatening situation. Consumer line: 800-392-8050 (toll free) or 334-242-5211. If you continue to use this site we will assume that you are happy with it. No disconnect for elderly or disabled when temperature is >95, or medical emergency. Utilities are required to offer a payment plan. However, if you're moving to another APCO address, use our transfer service form. Termination would be postponed 30 days if adverse effect on a resident's illness or disability; certification by licensed physician required. If you have a dispute with your utility, you should try and resolve it with the utility first before calling your PUC/PSC. Limit on deposits. Service cannot be disconnected if customer agrees and adheres to payment plan. This online function is currently only available to residential customers. 15 day disconnect delay if physician certifies that a household member is disabled or seriously ill. 30 day delay if a household member is on life support equipment, customer must enter into payment plan. Disconnect ban for those who are elderly, handicapped or seriously ill, households with a child under 2 years old, those who are receiving unemployment compensation, federal heating assistance or who qualify as a financial hardship (75% or less of state median income) or if arrears areless than $500 for primary source of heat or less than $200 if not primary heat source. Deferred Payments. Must have a termination notice and have been refused utility service; appliied for HEAT and Red Cross energy assistance and make a good faith effort to pay utility bill on a consistent basis during moratorium. Delay disconnect for 15 days if household member is seriously ill, age 65 or older, disabled, or dependent on life support system. New Jersey Administrative Code 14:3-3A.2(e)(3.) If the customer does not pay the past-due bill by the following October 15th, the customer will not be eligible for protections under this section until the past-due bill is paid. Utility cannot disconnect during protection dates unless it has offered a deferred payment plan and informed the customer of available energy assistance funds. Temperature-based restrictions if unable to pay and has exhausted available assistance or is actively seeking assistance, or can pay, but only in installments. Investor-owned utilities have agreed not to disconnect customers during the moratorium if they are not current on their bills. Running on . Before you start, make sure you're not a current customer. Low-income "hardship" policy - customers are entitled to have gas heat and electric service turned on between 11/1 and 5/1, even if they owe the utility company money. How many calories in a half a cup of small red beans? We know our customers are concerned about their families and. Must allow customers to pay balance over next 6 months after winter moratorium. If a ratepayer defaults on the payment plan, the utility may disconnect service after providing the requisite notice. Check with your PUC/PSC contacts and/or websites below to see if the state policy applies to your utility and read the Consumer FAQs or Bill of Rights for more information. Business customers, please contact us. New Hampshire - Approval from the state is needed to shut-off elderly customers 65 or older during November to April. 30 day delay, with renewals up to 90 days, if physician certifies that disconnect would adversely affect the health of a household member. The Basics of Temporary Installations. Youre in the right place. LIHEAP beneficiaries with outstanding balances of less than $3,000 will pay the lesser value of $250 or 20 percent of their remaining balance to reactivate service. Customer with a medical certificate could postpone disconnection for up to 90 days and only once during a 12 month period. Municipals, electric co-ops and public utilities cannot disconnect utility service to a household where a member of the household has been called into active duty if, Consumer line: 651-296-0406 or 800-657-3782. 4-6101; 702-486-2600 (Vegas); 775-684-6100 (Reno). November 1-March 31 - Cold Weather Rule (CWR). Service termination will be delayed for 10 calendar days pending receipt of the Serious Medical Condition Certification Form. With an AMI NOTE: These policies may not apply to all utilities in your state. Disconnect is prevented if customer agrees and adheres, Consumer line: 800-922-1531or 803-737-5230. You're in the right place. Other than LIHEAP documents uploaded by the Department of Health and Human Services (HHS) or the LIHEAP Clearinghouse, the contents of the LIHEAP Clearinghouse website do not necessarily reflect the views or policies of HHS, nor does the mention of trade names, commercial products, organizations or program activities imply endorsement by the U.S. Government or compliance with HHS regulations. Fees not included in the price above: Disconnection Notice Fee: $10; Returned Payment Charge: $30; Disconnect Recovery Charge: $30; Late Payment Penalty: 5% of past due balances. 30 day disconnect delay if household member's health would be adversely affected, physician certificate can be renewed twice. 21 day disconnect delay if household member is certified as seriously ill. Customers who utilize the Winter Reconnect Order must enter into an extended payment plan on their remaining balance. Disconnection is delayed if a medical emergency exists or 10% of the delinquent balance is paid within 5 business days. 30 day delay if physician certifies that disconnect would adversely affect the health of a household member. Money and Energy Savings for Your Business Overview, Community & Customer Experience/External Affairs, Choice for Residential Customers Overview, Programs & Offers to Help You Drive Electric, Electric Vehicles for Your Business Overview, Electrification for Your Business Overview, Arkansas: "Arkansas Commercial/Industrial Price Options". ", National Center for Appropriate Technology (NCAT) During the delay the customer is expected to agree to a payment plan. Disconnection is prohibited if customers agrees and adheres to payment plan. During the delay the customer is expected to agree to a payment plan. If a household member has a serious medical condition, certified by a doctor, disconnection is delayed for 30 additional days. Low-income "hardship" policy - customers are entitled to have gas heat and electric service turned on between 11/1 and 5/1, even if they owe the utility company money. Shale Oil and Gas Location. Consumer line: 502-564-3940 or 800-772-4636. AEP is a utility company that provides electricity and natural gas to customers in the United States. No disconnect for households with a baby 24 months old or younger that has discharge papers from a hospital on which the attending physician indicated utility service is a necessity for the health and well being of the baby. No disconnect for elderly or disabled when temperature is >95, or medical emergency. Disconnect ban for those who are elderly, handicapped or seriously ill, households with a child under 2 years old, those who are receiving unemployment compensation, federal heating assistance or who qualify as a financial hardship (75% or less of state median income) or if arrears areless than $500 for primary source of heat or less than $200 if not primary heat source. Medical certification can be renewed once within 120 days. Other than LIHEAP documents uploaded by the Department of Health and Human Services (HHS) or the LIHEAP Clearinghouse, the contents of the LIHEAP Clearinghouse website do not necessarily reflect the views or policies of HHS, nor does the mention of trade names, commercial products, organizations or program activities imply endorsement by the U.S. Government or compliance with HHS regulations. Disconnect shall be postponed for 21 days due to the medical condition of an occupant. Customer must enter into a deferred payment plan if termination is postponed. Table of Contents show What Is AEP Central? Disconnection of heat and utilities service is not allowed unless arrears are more than $125 for gas non- heating, $225 for electric non-heating and more than $450 for gas, electric and steam heating. Ban for special circumstances such as extreme weather or life-threatening situation. Consumer line: 800-225-7729, 608-266-2001 (Madison). Our goal is to work with customers to avoid having electric service disconnected through extended payment arrangements and bill assistance programs. AEP will restore power in the following order: 1st - Hospitals, Police, Fire Services 2nd - Main lines/circuits 3rd - Branch lines 4th - Lines to individual customers. If households make the required payment, the remainder of their bill is deferred until April, after which they have seven months to pay off the balance. Qualified customers are those who receive benefits from LIHEAP, Food Stamps, WIC, Medicaid or Transition Employment Assistance. AEP Ohio is temporarily suspending all disconnections for non-payment as the coronavirus continues to spread in our communities. Modify or upgrade service Reposition service equipment Move to new location Request a Letter of Credit If you need a credit reference, we can send one based on your history with us. AEP has been known to disconnect customers for non-payment, but they have also disconnected customers for other reasons such as not meeting their service commitments.AEP typically disconnects customers after a certain amount of time has passed without payment. Consumer line: 866-380-9816 or 919-733-9277. 32 F or below (daytime), 20 F or below (night), or heat index 101 F or higher. Disconnect ban if health of household member would be adversely affected, need medical certificate. Terminations are suspended for 55 days when people apply for federal energy assistance. Consumer line: 888-570-9905, 307-777-7427. Ban when <35, to avoid disconnect when temperature is above 35 customers must make payment schedule, meet payments and apply for aid if eligible. Disconnection may be delayed for 20 days if the customer has applied for financial assistance including SSI. Temporary Service - AEP Grants have been made to nonprofit organizations across the AEP service area. Disconnection is delayed if detrimental to existing medical condition, written certification to utility can be renewed every 180 days as needed. Before you start, make sure you're not a current customer. The General Assembly is continuing a ban on service disconnections for the most vulnerable Dominion Energy customers through March 1, 2022. Cannot disconnect if an overdue amount is less than $50, unless the overdue amount is more than 90 days old or the utility bills four times a year or less. If youre moving, please make sure youre moving out of our service territory before filling out the stop service form. If the customer does not pay the past-due bill by the following October 15th, the customer will not be eligible for protections under this section until the past-due bill is paid. No disconnection if customer agrees to and adheres to payment plan. Service termination will be delayed for 10 calendar days pending receipt of the Serious Medical Condition Certification Form. Disconnect not permitted for any customer who cannot pay an overdue charge because of financial hardship. Systems must have forced-air cooling and not had a tune-up in 2021. Limit the use of My Sensitive Info | Cannot disconnect unless a bill is at least 45 days overdue and proper notification has been sent. Disconnection is delayed 60 days with certification of medical emergency, may be renewed every 60 days as necessary. Allows customers to extend payment of pre-existing arrears beyond 12 months. 30 day disconnect delay if detrimental to health, must have physician certification. No disconnect for households with a baby 24 months old or younger that has discharge papers from a hospital on which the attending physician indicated utility service is a necessity for the health and well being of the baby. Were reintroducing our website with you in mind. No disconnect (Nov-March) if customers agrees to payment plan. No disconnect if customer agrees and adheres to payment plan. Crisis Assistance component helps households in heating emergency situations with primary heat security deposits, utility heating bills, repair/replacement of heating equipment, primary heating fuel or emergency shelter. service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government or . AEP Texas Central service area Date: 03/01/2023 . 30 day shut-off delay for seriously ill with medical certificate, can be renewed up to 3 times during the winter protection period. Where is the AEP corporate headquarters located? A medical certificate will prevent disconnection up to 6 months for non-chronic condition, up to 12 months for chronic condition and requires the customer to set up a payment plan. Three utilities. Commission approval is required for disconnection to medical emergency customers. Consumer line: 303-894-2070 (Denver) or 800-456-0858. In general, municipal utilities and rural electric cooperatives are not regulated and the policies do not apply to them. Utilities may not disconnect residential electricity service when an excessive heat watch, heat advisory, or excessive heat warning has been issued by the National Weather Service. Turn off electricity at your address and close your account. Utilities are required to offer a payment plan. All Rights Reserved. American Electric Power has named Michelle Marsh vice president, Safety and Health, effective March 4. Customer must negotiate a payment plan to maintain service after delay. 1 ago. Prohibited when heat advisory from the National Weather Service is in effect. Money and Energy Savings for Your Business Overview, Electrification for Your Business Overview, Arkansas: "Arkansas Commercial/Industrial Price Options". AEP Southwestern Electric Power Co. has started shutting off service for business customers in Texas and Louisiana for nonpayment and plans to do so for residential customers in Texas. No disconnect if customer is on a payment plan. "If a customer is eligible for the. Utilities need written approval to shut off services where all household residents are 65 years or older. Termination may be postponed for up to 21 days (plus one renewal) with a physician's certificate or notice from a public health official stating that termination would be detrimental to the health/safety of a person. table of state seasonal termination protections only, www.psc.state.al.us/Complaints/ComplaintForm.htm, http://rca.alaska.gov/RCAWeb/ForConsumers/SubmitInformalComplaint.aspx, www.azcc.gov/divisions/utilities/consumerservices.asp, www.azcc.gov/Divisions/Utilities/forms/ComplaintForm2013.pdf, www.dora.state.co.us/pls/real/CCTS_oWEB.complaint_form, www.dpuc.state.ct.us/CAIUI.NSF/RevWebIntake?OpenForm, https://depsc.delaware.gov/frequently-asked-questions/, https://depsc.delaware.gov/formal-complaint-process/, www.dcpsc.org/Consumers-Corner/Utility-Bills-Complaints-and-Service-Providers/Consumer-Bill-of-Rights.aspx, www.dcpsc.org/Consumers-Corner/Utility-Bills-Complaints-and-Service-Providers/Utility-Consumer-Complaints-Mediation-Inquiries.aspx, http://www.psc.state.fl.us/ConsumerAssistance/ComplaintForm, http://crs.psc.state.ga.us/Consumer/Contact/utilityIndustry.aspx?type=Inquiry, http://www.puc.idaho.gov/consumer/consumerfaqs.html, http://www.puc.idaho.gov/forms/casecomment.aspx, https://iub.iowa.gov/informational-brochures, https://psc.ky.gov/PSC_WebNet/Inquiry.aspx, www.lpsc.louisiana.gov/mainconsumerfaq.aspx, www.maine.gov/mpuc/consumer/file_complaint.shtml, http://webapp.psc.state.md.us/Intranet/psc/faq_new.cfm, http://webapp.psc.state.md.us/Intranet/info/complaintfront_new.cfm, www.michigan.gov/documents/mpsc/FAQall011408_221482_7.pdf, www.michigan.gov/documents/mpsc/mpscelecfaq113007_216992_7.pdf, www.michigan.gov/mpsc/0,4639,7-159-16368_16415---,00.html, https://mn.gov/puc/consumers/help/shut-off-protection/, www.mn.gov/puc/documents/pdf_files/011566.pdf, https://psc.mo.gov/CMSInternetData/ConsumerInformation/The%20Cold%20Weather%20Rule.pdf, www.efis.psc.mo.gov/mpsc/complaintform.asp, http://psc.nebraska.gov/admin/admin_forms/Complaint_Form.htm, http://puc.nv.gov/FAQ/Termination_of_Service/, http://puc.nv.gov/FAQ/Resolving_Disputes/, www.puc.nh.gov/ConsumerAffairsForms/complaintfrm.aspx, www.bpu.state.nj.us/bpu/assistance/rights/, www.bpu.state.nj.us/bpu/assistance/complaints/inquiry.html, www.nmprc.state.nm.us/consumer-relations/faqs.html, www.nmprc.state.nm.us/consumer-relations/file-complaint.html, https://psc.nd.gov/docs/ysk/e-1-protection-from-electric-and-natural-gas-disconnections.pdf, www.puco.ohio.gov/be-informed/consumer-topics/electric-customers39-bill-of-rights/, www.puco.ohio.gov/puco/index.cfm/contact-us/contact-us-form/index.cfm?intype=question, www.occeweb.com/Complaints/pucomplaints2.html, www.puc.state.pa.us/general/consumer_ed/pdf/Act201.pdf, www.puc.state.pa.us/general/onlineforms/pdf/official_complaint_form_final.pdf, http://www.puc.pa.gov/filing_resources/filing_complaints/informal_complaint_form.aspx, www.ripuc.org/consumerinfo/Billing_FAQ.pdf, www.ripuc.org/consumerinfo/filecomplaint.html, www.psc.sc.gov/consumerinfo/Pages/FileAComplaint.aspx, www.puc.sd.gov/commission/Publication/n&ebro.pdf, https://www.tn.gov/tra/topic/csd-utility-complaint-resources, https://www.tn.gov/tpuc/utility-complaint-resources/csd-online-utility-complaint-form.html, https://www.puc.texas.gov/consumer/complaint/Rights.aspx, www.publicutilities.utah.gov/complain.html, sccinfo@scc.virginia.gov?subject=WebInquiry, http://psc.wi.gov/thelibrary/publications/general/consumer02trifold.pdf, http://psc.wi.gov/apps40/complaint/consumer/FileComplaint.aspx, National Center for Appropriate Technology (NCAT).
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